11. Indemnity11.1. Partner Indemnity(a) Subject to clause 11.3, during the term including any Window Down Period, Partner agrees to defend, at its expense, any third-party claim against Go1 and Affiliates to the extent the claim arises from:(i) Partner’s resell or co-sell, as applicable, of the Go1 Services or Go1 products in violation of this Agreement;(ii) Partner’s unauthorized representation, warranty, or other commitment made to a third party;(iii) End User Clients’ use or attempted use of the Go1 Services or Go1 products in violation of the Distributor Customer Contract;(iv) User Related Data, including, but not limited to, any claim of infringement or misappropriation of intellectual property rights or other proprietary rights; and(v) End User Clients’ breach of any Applicable Law or Applicable Data Protection Laws.11.2. Go1’s Indemnity(a) Subject to clause 11.3, during the term we agree to defend, at our expense, any third-party claim against you to the extent the claim:(i) alleges that your resell, as applicable, of the Go1 Services directly infringes the third-party’s patent, copyright, or trademark; or that we have misappropriated the third-party’s trade secret (“Infringement Claim”);(ii) alleges our breach of Applicable Law or Applicable Data Protection Law.(b) In the defense or settlement of any Infringement Claim, Go1 may, at its sole option and expense:(i) procure a license for you to continue using the licenses granted under the terms of this Agreement;(ii) replace or modify the alleged infringement to avoid the infringement; or(iii) where (i) or (ii) are not reasonable or commercially feasible, terminate your license to the potentially infringing IP and refund any prepaid unused fees as of the date of termination.(c) Go1 shall have no obligation under clause 11.2 to the extent an infringement allegation is based upon:(i) resell, co-sell, or use of the Go1 Services in violation of this Agreement;(ii) modifications to the Go1 Services, or Go1’s modification when directed by you, or any third party acting on your behalf;(iii) your failure to update or upgrade including corrections and enhancements, delivered to you by Go1, if such upgrade or correction would have prevented the infringement; or(iv) third party products, services, hardware, software, opensource, or other materials, or combination of these with the Go1 Services, if the Go1 Services would not be infringing without the combination.11.3. Conditions(a) The indemnified party must, if it becomes aware of or receives a notice of a third-party claim referred to in clauses 11.1 or 11.2 above:(i) Immediately notify the other party and provide the other party with all information available to the indemnified party;(ii) permit the other party to conduct the defense or settle the claim;(iii) take all reasonable steps to mitigate loss or damage related to the claim;(iv) not make any statement or admission in relation to the claim without the other party’s written consent.(b) The indemnifying party, as applicable, will have no liability for any claim under clause 11.1 or 11.2that arises from any failure of indemnified party to:(i) notify indemnifying party in writing of the claim promptly upon the earlier of learning of or receiving a notice of it, to the extent that the indemnifying party is prejudiced by this failure; and(ii) provide indemnifying party with reasonable assistance requested by indemnifying party for the defense or settlement (as applicable) of the claim.11.4. Sole and Exclusive RemedyThe remedies in this clause 11 (Indemnities) are, in addition to any termination or suspension remedies expressly set forth in this Agreement, the indemnified party’s sole and exclusive remedies and indemnifying party’s sole liability regarding the subject matter giving rise to any claim, including any claims regarding confidentiality obligations involving User Related Data. 12. Partner Records and Audit(a) Where the Partner contracts directly with End User Client (as expressly permitted under this Agreement), Partner must maintain accurate records relating to its distribution of, and licences sold for, the Go1 products and Go1 Services as are necessary to determine whether applicable fees have been paid in accordance with this Agreement and otherwise relating to Partner’s performance of its obligations under this Agreement (“Business Records”).(b) Go1 may inspect and audit all Business Records to ensure compliance with the terms of this Agreement. The Partner must make the Business Records available at their place of keeping for audit upon fifteen (15) days’ advance written notice to Partner, no more than twice each year during the term of this Agreement.(c) Any such audit shall be conducted by Go1 at its cost, either remotely or, if on site, during normal business hours at Partner’s offices and in such a manner as not to interfere with Partner’s normal business activities.(d) In the event the parties dispute the findings of such audit, the disputed findings will be submitted for review by a Certified Practising Accountant, or another third party agreed by the parties. The party disputing the findings of the audit will bear the cost of the review.(e) In the event any such audit discloses any breach of this Agreement by Partner, in addition to such other rights and remedies as may be available to Go1 as the result of such breach, Partner must immediately pay to Go1 all amounts shown to be due by such audit, plus interest on such amounts, charged in accordance with clause 12(c), and the full cost of such audit and copying. 13. Miscellaneous13.1. SurvivalAll sections of this Partner Agreement which by their nature should survive termination will survive termination, including, without limitation, Partner responsibilities and restrictions, accrued rights to payment, confidentiality obligations, intellectual property rights, partner representations and warranties, warranty disclaimers and limitations of liability. Clause 2.4(h)-(i) continues in full force and effect for a period of twelve months following the expiration or termination of this Partner Agreement.13.2. SeverabilityIf any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Partner Agreement will otherwise remain in full force, in effect, and enforceable.13.3. AssignmentThe Agreement is not assignable, transferable, or able to be sub-licenced by you except with our prior written consent, which shall not be unreasonably withheld.13.4. Entire agreementBoth parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement.13.5. WaiverAll waivers and modifications must be in writing and signed by both parties, except as otherwise provided herein.13.6. Relationship of the partiesNo agency, partnership, joint venture, or employment is created because of this Agreement and Partner does not have any authority of any kind to bind Go1 in any respect whatsoever.13.7. Export ControlThe Go1 Services may be subject to export and/or re-export control laws and regulations of the European Union (“EU”), the United States of America (“US”), or to similar laws applicable in other jurisdictions. You warrant that: (a) You are not located in any country to which the EU and/or the US have embargoed goods or have otherwise applied any economic sanctions; and (b) You are not (i) a denied party as specified in any applicable export and/or re-export laws and regulations of the EU, the US, or in similar laws applicable in other jurisdictions; or (ii) otherwise listed on any EU and/or US government list of prohibited or restricted parties. You shall not and shall not allow any Licensed User to export or re-export, directly or indirectly, any Go1 Services or technical data or any copy, portions, or direct product thereof in breach of any applicable laws and regulations or this Agreement.13.8. Force MajeureNeither party is liable for failure to perform its obligations under this Agreement (except for any payment obligations, to the extent the performance is delayed, prevented, restricted or interfered with as a result of any events, circumstances, or causes beyond reasonable control including without limitation fire, flood, acts of God, pandemic, interruption or failure of utility or telecommunications service or Content Providers, denial of service attacks or other malicious conduct, government actions, acts of terrorism, labor disputes or other similar events.13.9. FeedbackDuring this Agreement, we may solicit you or End User Clients for feedback regarding the Go1 Services or Go1 Content, including without limitation comments or suggestions regarding the possible creation, modification correction, improvement or enhancement of the Go1 Services, software, or content (collectively “Feedback”). You agree that any information disclosed by us during the discussion related to Feedback shall be considered our Confidential Information. Feedback incorporated into any Go1 Services, Go1 Content, and Go1 materials are hereby irrevocably assigned to Go1, where applicable, as well as any of the modifications, or extensions of the above, whenever or wherever developed.13.10. Use of Logos; PublicityYou consent for Go1 to make media releases, public announcements and public disclosures relating to your resell or co-sell of the Go1 Services including Go1 Content, including using your name or trademarks, service marks or logos, including promotional or marketing material. Go1 will ensure that publicity materials referring to you remain current and accurate, and you reserve the right to provide written notice to Go1 to update or remove any such publicity. Go1 will promptly comply with such notice.13.11. NoticesAny notice given under this Agreement must be in writing, in English, by email to the following addresses (or addresses notified in writing by either Party): (A) to Go1 at [email protected] and (B) to you at your email address stated on the Cover Agreement or any primary contact email address notified to us from time to time, or at Partner’s registered address.13.12. Governing lawThis Agreement is governed by the laws of the Applicable Jurisdiction and the parties irrevocably submit to the exclusive jurisdiction of the courts of the Applicable Jurisdiction.13.13. Disputes(a) The parties will first attempt to resolve any dispute under this agreement by referring the matter to a senior representative of each party, with authority to settle the dispute, who will negotiate in good faith to reach a resolution. If such designated representatives are not able to agree on a resolution within fourteen (14) days of the initial notice of dispute, either party may bring legal action in a court of competent jurisdiction, and the parties irrevocably submit and agree to the exclusive jurisdiction and venue of the courts of the Applicable Jurisdiction, in accordance with the governing law of the Applicable Jurisdiction, which shall apply to any dispute or claim arising out of or related to this agreement. (b) Notwithstanding the foregoing, nothing in this section will prevent either party from bringing a legal action seeking preliminary or injunctive relief related to any alleged breach of a party’s obligations under this Agreement regarding a party’s intellectual property rights, breach of clause 2, or Confidential Information.13.14. Updates to the TermsGo1 may amend this Agreement only to the extent strictly necessary to comply with applicable law, regulation, or binding regulatory guidance. Any such amendment will be limited to the minimum changes required for compliance and will not alter the commercial terms or agreed risk allocation under this Agreement. Go1 will notify Customer of any such amendment by publishing the updated terms on its website, and the amendment will take effect from the date of publication. All other amendments to this Agreement require the prior written agreement of both parties. 14. DefinitionsAffiliate means: any entity, individual, firm or corporation, directly or indirectly through one or more intermediaries, controlled by or under common control by Go1.Applicable Data Protection Laws means all applicable laws, regulations, regulatory guidance, or requirements in any jurisdiction relating to data protection, privacy, or confidentiality of Personal Data including but not limited to (a) the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”) together with any transposing, implementing or supplemental legislation, and (b) the California Consumer Privacy Act (“CCPA”).App means any application or interface in which the Go1 Services are accessible.Applicable Jurisdiction means:(a) England and Wales, if Partner is located within the United Kingdom or Europe;(b) the State of Delaware in the United States of America, if Partner is located within the United States of America;(c) Singapore, if Partner is located within Southeast Asia; or(d) the State of Queensland, Australia, if Partner is located in any other country.Applicable Law means any law, regulation, mandatory guideline, code or standard, ordinance, court ruling or requirement or direction of a government agency, or similar, including relevant privacy, copyright, and other relevant laws and regulations, in any jurisdiction in which any part of the Agreement is performed or governing a party to this Agreement at anytime, anywhere in the world. Code of Conduct means the Go1 conduct and responsibilities policy available at http://go1.zhutiblog.com/com/terms/code-of-conduct.Co-sell Partner means a Partner who, as indicated in the applicable Cover Agreement, is permitted by this Agreement to Co-sell with Go1.Course means a training course or other resource for instructing, educating, training, learning and tutoring, including mobile applications and related and supporting materials developed for purposes of being accessed through the Go1 Services.Confidential Information means all information of a confidential or commercially sensitive nature, including intellectual property and financial, sales, customer, employee or supplier information, processes, statements, trade secrets and marketing plans data.Content Partner means the author, designer, creator, or provider of a Course. Current list of Content Partners is listed here: http://go1.zhutiblog.com/com/terms/content-providers-entity.CPI means the percentage change in the Consumer Price Index for the 12-month period most recently published by the applicable government body in the Applicable Jurisdiction prior to the relevant anniversary date.Data Processing Agreement or DPA means the applicable data processing agreement [or data processing terms] available at: http://go1.zhutiblog.com/com/terms/dpa or as otherwise agreed to by the Parties.End User Client means a person or entity, procured by the Partner, who purchases (or who may purchase) Go1 Services without rights to resell.Go1 Content means content, licensed by Go1, and published, or otherwise provided by or through Go1, including through the Website or the App developed by a Content Partner.Go1 Course Bundle means the entitlements and limitations are described in the Go1 Product Description.Go1 Marks means all trademarks, service marks, trade names, logos or other words or symbols identifying the Go1 Services or Go1 business.Go1 Partner Certification Program means a course or training program designed to empower our Partners to sell and support Go1’s services.Go1 Premium Essentials means the entitlements and limitations are described in the Go1 Product Description available at http://go1.zhutiblog.com/com/terms/product-description.Go1 Product Description means the description of the applicable Go1 Services including licensing metrics, entitlements, and limitations available at http://go1.zhutiblog.com/com/terms/product-description.Go1 Services means all services provided by Go1 via the Website, the App, or other means in order to allow such customers and End User Clients to access the Courses.Initial End User Client Term means the initial length of an End User Client contract for Go1 Services.Initial Term has the meaning given to it in the Cover Agreement.Licensed User means a single identified user on a named user basis, who is authorized by you to access Go1 e-learning content. The number of individual users accessing Go1 e-learning content under your Agreement may not exceed the number of Licensed Users set out in the Partner Cover Agreement.Minimum Customer Pass Through Terms means the terms available here http://go1.zhutiblog.com/com/terms/customer-terms that Partner is responsible for ensuring End User Clients agree to prior to providing access to Go1 Services.Partner Academy means the Go1-provided tool which supports lead routing and lead management for the Go1 Product Sales Process.Renewal End User Client Term means the term, of at least 12 months, after the Initial End User Client Term.Renewal Term has the meaning given to it in the Cover Agreement.Referral Partner means a Partner who, as indicated in the applicable Cover Agreement, is permitted by this Agreement to refer End User Clients.Resell Partner means a Partner who, as indicated in the applicable Cover Agreement, is permitted by this Agreement to resell to End User Clients.Website means Go1’s website at www.go1.com and www.blinkist.com.Train smarter, spend lessTrain smarter,spend lessConnect with a Go1 expert to explore the best training options for your organization—no pressure, just solutions that work.Speak with an expertProductAI AgentContent LibraryContent CurationReporting & InsightsLearner ExperienceLearning ServicesIntegrationsThe Go1 PlatformGo1 PayResourcesBlogCustomer storiesGuides & toolsReportsEventsWebinarsPodcastCustomersWave UtilitiesDuravantJCDecauxArrow EnergyAtlas TechGT’s Living FoodsLumanityHelpful linksCustomer supportGo1 for developersFor content partnersFor distribution partnersTrust centerPlansFAQsCompanyAboutContact usCareersPrivacyCustomer TermsLegalDMCA
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